Frequently Asked Questions
We welcome all types of products, both in warehouse and delivery service. As long as it is under permission of Indonesia's law.
We are commited to find the best rate tailored to each client's specific request. Please kindly drop your inquiry details to [email protected] or via WhatsApp to 08117549123 (Yunitha).
Swift will provide you with a dashboard, containing detailed movement of each items/parcel. It is presented with graphic for your convenience, hence you could quicky gathered the information for your business decisions.
For Inbound (receiving goods), we are open from Monday to Friday at 9.00 - 17.00 WIB and Saturday at 07.00 - 12.00 WIB. For outbound service, we are happily open 24/7 hours.
For now, our main warehouse is located in Cawang, East Jakarta. In the near future, we are expanding our warehouses to main cities all around Indonesia.
We provide insurance (optional) for our client. Please kindly contact us to [email protected] for further inquiries regarding insurance premium, T&C, and claiming procedure.
Yes, of course! You could share the details for your required packaging to our team and we are more than happy to help you.
You only need to fill in supporting documents, choose the reconciliation package that suits your business best, and we are all set for your seamless COD experience.
Sure, not only our systems have been integrated with 3PL partners, we also have dedicated tracers who will help you track and follow-up your parcels' whereabouts.